Landlord Questions, Honestly Answered
How much does short-let management cost?+
Our fee depends on your property and location. We never publish a one-size-fits-all rate — instead we provide a personalised quote alongside a realistic income estimate. Get in touch for an honest figure with no obligation.
Are there any upfront or setup fees?+
No. We don't charge upfront setup fees. There's nothing to pay until your property starts earning.
Am I locked into a long contract?+
Never. You can leave at any time with 30 days' notice — no exit fees, no penalties.
Which platforms will my property be listed on?+
We list across Airbnb, Booking.com and Vrbo, with optimised content, professional photography, and dynamic daily pricing on each.
Will my property be cleaned to a high standard?+
Yes. Every stay ends with a professional turnover clean and fresh hotel-grade linen — the same standard you'd expect from a premium boutique stay.
How are guests vetted?+
Every guest is screened before check-in: ID verification, booking history, and a clear set of house rules. We're proactive about protecting your property.
What about gas safety, EICR and insurance?+
We coordinate compliance — gas certificates, fire risk, EICR, and the right short-let insurance — so nothing slips through the cracks.
When do I get paid?+
You receive a clear monthly statement and direct bank transfer — every booking itemised, every fee transparent.
What if there's an emergency at the property?+
We provide 24/7 emergency support. A real person is reachable at any hour, with trusted local contractors on call.
Do you cover my postcode?+
We cover Shrewsbury, Telford, Oswestry, Bridgnorth, Ludlow, Shifnal, Cosford, Newport, Market Drayton, Whitchurch, Ellesmere, Craven Arms, Much Wenlock, Ironbridge — and the surrounding villages. Not sure? Just ask.