Privacy Policy

Absolute Key Management Ltd (“we”, “us”, “our”) is the data controller of personal information collected through this website and related services. We are based in Shropshire, England, and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect: name, email address, phone number, postcode, property details you provide via our enquiry form, and basic technical information (IP address, browser, device type) when you use our website.

2. How We Use Your Data

We use your information to respond to enquiries, provide a rental estimate, deliver our management services, comply with legal obligations, and improve our website. Lawful bases include consent, legitimate interests and contract performance.

3. Data Retention

We retain enquiry data for as long as is necessary to respond and follow up, and client records for the duration of our relationship plus any statutory retention period.

4. Cookies

Our site uses essential cookies to function and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

5. Third-Party Tools

We may use trusted third-party services (such as analytics, email and hosting providers) that process limited personal data on our behalf. These providers are contractually required to keep your information secure.

6. Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

7. Contact

For any privacy-related questions or to exercise your rights, contact us at info@absolutekeymanagement.com.